World-Class Support

Progea Support Services

Progea’s experts are here when you need support

The top professional support team and research and development department work side-by-side to ensure that users have the right solutions for the problems they’re experiencing. In addition to the highly qualified technical support services that only a producer company can provide, Progea guarantees customers full use of our expertise in the below-listed services. A series of post-sales services guarantees Movicon users constant updates and leading-edge technology. Technical support is provided directly by the Progea support team to ensure that users gets high quality, reliability, and quick delivery support services.

My Progea: Access to Your Personal Area


Access your reserved area to control your open cases and manage your personal requests.

Customer Service

Our support team is at your disposal. Technical support is free of charge for all Movicon users in accordance with the Development license purchased. Free support service is valid for one year only starting from purchase date.

Contact Support

You can call us at any time, in accordance with your maintenance contract. Our experts are available to give you technical support, information, suggestions, and more.

Open a ticket

When you need support, you can easily open a ticket by filling the related request form. Our team will respond you very quickly, in accordance with your priority and your development license...

Bugbase

The Bugbase permits clients to obtain all the necessary information on bug fixes and new features added to the various Movicon versions. This section is very useful for those who wish to be kept updated on bug fixes so they can update their system appropriately.enabled.

Knowledgebase

The Knowledge Base allows users to obtain how-to information and manage Movicon’s advanced functions, and it gives answers to frequently asked questions.

Examples

The Examples offer many ready-to-use projects that allow developers to view and manage specific features. Example projects can be downloaded, unzipped, and opened in Movicon to see how certain topics can be handled.

Tutorials

Welcome to the Movicon tutorial. This guide is designed to quickly illustrate the main techniques for using the Movicon platform for SCADA and HMI.